Payment Policy

This Privacy Policy describes how Pod Větrníkem s.r.o.  collects, uses, and discloses your personal information in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) when you visit or make a purchase from our store.

1. COLLECTION OF PERSONAL INFORMATION

When you visit the Site or place an order, we collect certain information necessary to process your purchase. This includes:

• Identity Information: Full name.

• Contact Information: Mobile phone number (essential for COD delivery confirmation), email address.

• Delivery Information: Full shipping address, state, and post code.

• Device Information: IP address, browser type, and cookies to improve your shopping experience.

2. PURPOSE OF DATA COLLECTION

We use your information to:

• Process and fulfill your orders.

• Arrange shipping and delivery via our logistics partners.

• Communicate with you regarding order confirmation and delivery status via WhatsApp, SMS, or Call.

• Prevent fraudulent transactions and ensure the security of our services.

• Comply with legal and regulatory requirements in Malaysia.

3. PAYMENT SECURITY (CASH ON DELIVERY)

We specialize in Cash on Delivery (COD) services to ensure your maximum security.

• Our website DOES NOT collect, process, or store any credit card numbers, CVV codes, bank account details, or other sensitive financial information.

• The payment transaction occurs physically and directly between you and the authorized courier personnel at the time of delivery.

4. DISCLOSURE TO THIRD PARTIES

To ensure your order reaches you, we share your personal data (Name, Address, Phone Number) with our third-party service providers, specifically:

• Logistics & Courier Partners: To deliver your parcel and collect the payment on our behalf.

• Marketing & Analytics: Such as Google Analytics or Facebook Pixel to optimize our website performance.

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

5. YOUR RIGHTS UNDER PDPA

As a consumer in Malaysia, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Correction: You can request that we correct any inaccurate or incomplete information.

• Right to Withdraw Consent: You may withdraw your consent for us to process your data at any time (please note this may affect our ability to fulfill your COD orders).

6. DATA RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law for tax and accounting purposes.

7. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection team:

• Company Name: Pod Větrníkem s.r.o.

• Address: Novohradská 226, Třeboň II, 379 01 Třeboň, Czech Republic

• Email: JardilinaLoranne186@gmail.com

• Phone/WhatsApp: +420 (736) 205-039